Skills Needed To Be a Successful Travel Agent

by Carlos Hernandez

So you want to be a travel agent, but you’re wondering what you’d need to do to be successful. You’re in luck, because this article will help you better understand the transferable skills necessary to start working for yourself.

At Famvia, we are obsessed with helping our guests (and Agents/Advisors) have the most stress-free experience when planning their upcoming family vacations. We provide our agents with state-of-the-art tools to help make planning easier than ever. 

As the head of our Advisor Success department, I get to help coach our team to reach their personal and professional goals. We focus on developing the four skills driving your travel agency practice: Communication, Organization, and Client servicing. 

Let’s dive into each one further and explain how you’d leverage and develop these key Skills.

The Four Pillars

Effective communication makes any situation easier, but when dealing with other people’s plans, it's imperative to develop skills. Travel plans tend to come with a few moving pieces; communicating clearly will help your guests (and you) have the best experience imaginable. Whether via email or phone, a travel advisor takes the lead in planning. To do that effectively, there is little room for miscommunication or misunderstandings. The good thing is that we offer communication support for any trips booked through Famvia. Rest assured that you’ll never be left alone when it comes to connecting and communicating with your guests.

If you’re doing the communication part right, you should have a steady flow of guests booking their own stress-free vacations through you. As you can imagine, multiple trips and guests can lead to an organizational mess if you aren’t careful. Luckily, Famvia Travel offers an informative dashboard for all guests, giving the advisor a one-stop shop to see what needs to be done next. Most travel agencies don’t offer a dynamic online dashboard listing every trip in the works, making the organization one of the easier skills to navigate.

If you want people to book through you for all their travel needs, you need to understand that everything is done FOR the client. Service is not just a part of the job, it's the shortest route to consistent sales. It directly ties with the “gut” decision-making that seals the deal. The advisor/Agent that can put another’s needs before their own will be wildly successful. Guests will find value in the people that help make their life easier. With traveling being one of the most stressful experiences, genuine servicing will help guests see the true value in a travel advisor.

Let's put that into practice?

Famvia is not just a platform, it's a support system for advisors. We're here to help you build the necessary skills to build a successful practice. Reach out today if you want to see how your skills will transfer into the ultimate side-hustle. With Famvia, you're not just starting a career, you're joining a community that's dedicated to your success.

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