Last Updated: January 21, 2026
These policies apply to all prospective, current, and former Travel Advisors doing business with Famvia Travel, Inc. ("Famvia Travel", "Famvia", or "Agency"). By signing the Travel Advisor Agreement, you acknowledge that you have reviewed these policies and agree to be bound by them. You also agree to periodically review these policies for updates, as they may change from time to time.
Advisor: The independent contractor listed in the Travel Advisor Agreement.
Gross Commission: The amount actually received by the Agency from a Travel Supplier.
Guest Bookings: A trip booked through one of Agency's approved Travel Suppliers. A Guest Booking refers to the confirmed trip which has a deposit applied and may also be paid in full. A Travel Booking becomes "Complete" the day after travel ends.
Guest: Also referred to as a customer or family. Guests make Travel Bookings.
Net Commission: The Gross Commission amount less a) Travel Rewards and b) any Travel Supplier fees, clawbacks and/or deductions.
Services: The Famvia Travel Advisor Dashboard, Famvia.com Website, Famvia.com Email, Famvia.com Slack Channel, SORS Travel Management System.
SORS: The proprietary travel management system created by Famvia. SORS is where Travel Advisors manage quotes, send proposals, create trips, manage trip alerts, add Gross Commissions, grant Travel Rewards and more.
Travel Rewards: An essential component of the Famvia Travel experience. The amount of Travel Rewards earned is calculated based on the Rewards Pass and the trip cost. Travel Rewards should always be included on every Proposal.
2.1. Onboarding Process. Upon signing the Travel Advisor Agreement, Advisor will receive access to:
2.2. Training Resources. Agency provides training resources including:
2.3. Travel Partner Training. After completing orientation, Advisor should register with individual Travel Partners and complete any required partner training to potentially increase commissions, incentives, and special offers.
3.1. Mandatory Usage. Advisor must use SORS for all guest interactions, including:
3.2. Compliance Impact. Failure to use SORS properly may result in:
Famvia has created a robust infrastructure to reward Advisors quickly and efficiently with some of the highest net commissions and most unique incentives in the industry!
4.1. Background and Examples.
Agency uses a tiered system to determine an Advisor’s Net Commission Percentage (“NCP”). Advisor Tiers are based on the volume of ALL Completed Travel Bookings (both Guest and Personal) on an annual basis which means the 12 month period of January 1 - December 31.
Advisor Tiers are updated daily to ensure that Advisors receive the maximum commission possible. Once an Advisor is placed in a new tier, future completed travel bookings will be credited at the new Net Commission Percentage. Note: this means that if you recently booked a trip for a Guest, but another Guest just reached out to book a trip and it brought your total bookings to $50,001 then you will earn at the new Advisor Tier percentage on both trips which have been booked!
Annual Travel Bookings reset at midnight on December 31 each year; however, the status you earned the year prior will carry over into the next year. Here are 2 examples:
4.2. Advisor Tiers. Commission rates are determined by annual completed travel booking volume:
4.3. Tier Advancement. Advisor Tiers are updated daily based on travel bookings. Once placed in a new tier, all future completed bookings in that will be credited at the new percentage unless a new tier is earned.
4.4. Annual Reset. Annual Travel Bookings reset at midnight on December 31 each year; however, the status earned the previous year carries over to the next year.
4.5. Personal Travel. Advisor earns Gross Commissions for their personal travel, provided that Travel Supplier has confirmed the travel booking is eligible for earning commission. Generally, Travel Partners do not offer commission on discounted, special “Travel Agent” Only fares and rates given to Advisors. Advisor must check with Travel Supplier to determine whether their personal travel booking is eligible for commission or not. Advisor will only receive Gross Commission for their own personal booking with their name as the lead guest. Gross Commissions are determined according to their Advisor Tier.
Note: Advisors may not solely book travel for themselves and are expected to primarily serve guest bookings.
5.1. Payment Schedule. Commission payments follow this schedule based on Advisor Tier:
5.2. Payment Processing. Payments are processed through the designated payment processor. It is Advisor's responsibility to maintain current banking information.
5.3. Commission Verification. Agency reconciles Travel Bookings between SORS and Travel Partner payments daily. Accurate SORS data entry is essential for timely payment.
5.4. Payment Disputes. Requests for payment of commissions not logged correctly in SORS must be submitted in writing within 30 days of a Completed Travel Booking. Exceptions are limited and granted at CEO's discretion.
5.5. Tax Reporting. Agency reports all net commissions to the IRS via 1099-MISC and/or 1099-NEC forms when required. Advisor is responsible for all applicable taxes.
5.6. Commission Clawbacks. If a Travel Supplier claws back or reverses a commission after Agency has paid Advisor, Advisor agrees to reimburse Agency for the reversed amount. Agency may offset such amounts against future commission payments.
6.1. Personal Travel. Travel expenses incurred by Advisor are generally not reimbursable unless prior written authorization has been obtained.
6.2. Incentive Travel. Advisors may compete for incentives for select destinations, which may include partial expense reimbursement.
6.3. Agency Events. For events hosted by Agency, specific covered expenses will be communicated in advance.
7.1. Lead Generation. Advisors are expected to generate their own leads and potential travel bookings. Agency makes no guarantees regarding lead quantity or quality.
7.2. Inbound Leads. Agency may, at its sole discretion, route inbound unassigned potential leads to Advisors. Distribution of any such leads is not guaranteed and may be based on Advisor performance, expertise, availability, or other factors determined by Agency.
7.3. Guest Ownership. While Guests are not owned by Agency, Agency reserves the right to add Guests to its weekly newsletter on behalf of Advisor.
7.4. No Guaranteed Results. Agency does not guarantee any specific results, income, or success from any leads or clients. Advisor's success is dependent on their own efforts in client acquisition, retention, and service.
7.5. Self-Directed Business. Advisor acknowledges that they are responsible for developing their own client base and business opportunities. Agency makes no guarantees regarding leads, clients, or income potential. Success as a Travel Advisor is dependent on Advisor's own marketing, sales, and client relationship efforts.
8.1. Media Library. Agency grants Advisors a non-exclusive, revocable license to use the Famvia Travel Media Library.
8.2. Ownership of Media. All media assets remain the sole property of Famvia Travel, Inc.
8.3. Prohibited Actions. Copying, selling, or distributing any assets from the Media Library without express written consent is prohibited and will result in termination and legal action.
8.4. Content Monetization. Advisors may be paid for travel content hosted on famvia.com based on content type, length, and quality metrics.
9.1. Term. These policies remain in effect while Advisor uses the Services.
9.2. Modification. Agency reserves the right to modify these policies at any time. Continued use of Services indicates acceptance of modifications.
9.3. Termination. Agency reserves the right to terminate an Advisor's access to Services at any time in our sole discretion.
9.4. Severability. If any provision of these policies is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.
9.5. Force Majeure. Agency shall not be responsible for delays or failures in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemic, governmental actions, communications or utility failures, or transportation disruptions. Agency will make reasonable efforts to minimize the impact of such events.
9.6. Indemnification. Advisor agrees to indemnify and hold harmless Agency, its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from Advisor's performance of services, violation of laws, or breach of these policies.
9.7. Governing Law. These policies are governed by the laws of the State of Delaware.
9.8. Dispute Resolution. Disputes will be resolved through binding arbitration in Delaware, pursuant to the Commercial Arbitration Rules of the American Arbitration Association.
9.9. Entire Agreement. These policies, together with the Independent Contractor Agreement, constitute the entire understanding between Agency and Advisor regarding the subject matter herein.
Any questions or concerns should be routed to help@famvia.com.
